Privacy Policy

Privacy Policy

Centrale Hotel Kyotango (hereinafter referred to as the hotel), we are always working to improve our service and products to customers. We recognize the importance of protecting personal information we collected from our customers and expand every possible effort to protect the personal information with the following information policy.

Personal Information Collection

We utilize personal data collected from customers including personal data collected via our website in order to improve our service to customers. The personal data is never disclosed to anyone for any reason.

Purpose of Personal Information Collection

We collect information from our customers when they utilize any hotel facilities such as guestroom, wedding chapel, banquet rooms, conference rooms, food/beverage services and other services. The personal information is only used for the following purposes.

1. For basic date and confirmation of reservations.
2. To gather statistical data to further improve services.
3. When for any reason it is necessary for the hotel to contact the customer.

Storage of Personal Information Collection

Personal information collected from customers is stored as a record of service requests, and is discarded after a specific period.
The hotel does not disclose personal information to third parties with the following exceptions.

1. Confidential system companies handling online reservation for the hotel.
2. When the customer grants permission.
3. When required by law to do so.

Security of Personal Information

The hotel endeavors to maintain accurate personal information and ensure that customer information is kept private. The hotel has made efforts to protect both operations and systems from accidental loss, damage, falsification, or leakage of personal information.